Berman Subaru of Chicago

It's impossible to put into words how appreciative I am of Berman and their team. I bought my first Subaru (2025 Forester) back in July of '25 and had the absolute best experience with Dan and the rest of the team. Everyone was so helpful and knowledgeable, didn't make me feel rushed or pressured whatsoever, and worked with me to get me a deal that was well within my budget. They're incredibly communicative, efficient, and kind. In November, my car and my wife's were involved in a crash (both cars were parked at the time) and while mine was easily repairable, my wife's car was totaled. We immediately got in contact with Dan to speak with him about getting my wife into something new once the total loss was declared. They worked with us and our insurance companies over the course of several weeks to get my wife into a new 2025 Crosstrek and even went so far as to source the exact model/trim they wanted. We could not be happier with or more appreciative of how Dan and the team at Berman have shown up for us over the last 8 months. It's safe to say that if we're ever in the market for a newer model, we won't be going anywhere else. Thank you Dan and thank you Berman for helping us get into our dream cars, we couldn't have asked for a better experience!

If you’re looking for a dealership that actually delivers on what it promises, I can’t recommend Berman Subaru of Chicago enough. I’ve owned a lot of cars over the years—from BMWs to 300Zs—and after driving the Subaru Crosstrek for nearly a decade now, I can confidently say it stands in a league of its own. It’s the perfect balance of size, shape, practicality, and everyday performance. I was never chasing high performance—I wanted something reliable, comfortable, and capable in all conditions—and the Crosstrek has consistently delivered, whether I’m navigating city streets, cruising the highway, or taking on backroads. Berman has been my go-to dealership from the very beginning, and for good reason. The team is always professional, straightforward, and genuinely helpful. Pricing is very fair, the process is smooth, and their service department has been consistently excellent over the years. A big shoutout to Daniel Szontagh—he made this latest experience just as seamless as the others. No pressure, no gimmicks, just honest help and great communication. I recently traded up to the Crosstrek Hybrid, and even after just a few days, all I can say is: wow. The previous models were great handlers, but this one takes it to another level. It feels incredibly smooth, connected to the road, and surprisingly comfortable—even over Chicago potholes. It’s refined without losing that fun, capable feel that makes the Crosstrek so enjoyable to drive. If you’re in the market for a Subaru—or even a quality used car—do yourself a favor and check out Berman Subaru. And if you can, ask for Daniel. You’ll be in good hands.

I recently purchased a vehicle from this dealership on February 17, 2026, and unfortunately my experience since then has been very disappointing. Less than two months later, on April 9th, I was informed by their own service center that the valve body in my transmission needs to be replaced. This was unexpected so soon after purchase and raised immediate concerns about the vehicle’s condition at the time of sale. That same day, I contacted Subaru of America for support, but after a follow-up on Monday, I was told they could not assist and that the matter would need to be handled directly with the dealership. Hoping for a reasonable resolution, I returned to the dealership and spoke with Len. The primary solution offered was to trade out of the vehicle into another car while rolling over negative equity, which would leave me in a worse financial position. While the sales experience itself was smooth and professional, the support after the sale has not met expectations. A major issue arising this quickly should be addressed with more accountability and customer care, rather than shifting the burden back onto the customer. I would encourage anyone considering purchasing from this dealership to ask detailed questions about post-sale support and warranties. Based on my experience, the level of assistance after purchase has been frustrating and discouraging.

We had an awesome experience at Berman’s Subaru with our advisor TJ (Tomongo). He was the first one to jump up when we walked in and guided us through the sales process in a friendly, expedient and straightforward way. We were looking for a new car lease for our daughter and he stuck to the brief, showing us exactly what we were looking for and not trying to upsell us on unnecessary options we didn’t need. When it came to the negotiation process, he was fair and respectful, and we feel we got a good deal. They even provided a big car bow! Could not recommend Berman’s and TJ more highly.

Max made the whole car-buying experience easy and stress-free. He was professional, patient, knowledgeable, and truly took the time to help me find the right vehicle without any pressure. He answered all my questions, kept everything transparent, and worked hard to make sure I was happy with my purchase. I also appreciate the great teamwork from everyone involved. I highly recommend Max and his team to anyone looking for a smooth and positive car-buying experience

I had an exceptional experience at Professional Repair, Service & Car Wash and wanted to take a moment to recognize the outstanding level of customer service they provide. From the moment I arrived, the staff was friendly, professional, and attentive. They took the time to listen to my concerns, thoroughly explain the work that needed to be done, and kept me informed throughout the entire process. Their attention to detail and commitment to customer satisfaction were evident every step of the way. The repair work was completed efficiently and with great care. It is clear that their technicians take pride in their craftsmanship and treat every vehicle as if it were their own. The quality of the service exceeded my expectations, and I left feeling confident that my vehicle was in excellent hands. What truly set them apart was their dedication to going above and beyond. The staff was courteous, knowledgeable, and genuinely focused on providing the best possible experience. To top it off, the car wash left my vehicle looking spotless inside and out. It felt like I was driving away in a brand-new car. Finding a business that combines honesty, professionalism, quality workmanship, and exceptional customer service is rare, but Professional Repair, Service & Car Wash delivers on all fronts. I highly recommend them to anyone looking for reliable automotive service and a team that truly cares about its customers. Thank you for the outstanding experience—I will definitely be returning for future service needs.

I had an awesome experience at Berman Subaru yesterday. My daughter is driving to Lake Geneva in a few days and I needed to schedule an appointment quickly for my 2017 Forester. Berman made it very easy to schedule an oil and filter change, tire check and rotation, and fluid check. Despite arriving 30 minutes early, Berman took me in. Kevin F. was awesome going over everything, the cost, how long it would take, and even gave me a bottle of water. Kevin kept me updated over my whole stay and was extremely Knowledgeable and friendly. Berman got me out in just over an hour. Now I feel assured tbe car is in great condition for my daughter's trip. Thanks to Kevin and the great team at Berman Subaru.

I came into the dealership expecting the worst, but to my surprise I had an experience that was pleasing and informative. The sales staff, Pedro Montes, did an amazing job showing me the features of the vehicle I had questions about. He was well knowledgeable about the different make and models making it easier to decide on a purchase. He wasn't pushy and answered every question that went his way. The financial staff, Jake Praught, another great staff member who made looking at the numbers as clear as day, he also had the patience to go through my many questions about the paperwork in front of me. If I was a rich person, I would definitely go back here to purchase another vehicle, it's a no brainer if the rest of the staff is just a attentive and quick as Pedro Montes and Jake Praught. Definitely recommend this place if you are looking to have a comfortable and relaxing experience.