Ray Garcia was excellent from start to finish. He was incredibly honest, detailed, and professional throughout the entire visit. He took the time to thoroughly explain what was going on with the HVAC system, answered all my questions patiently, and never tried to upsell unnecessary work.
You can tell he genuinely cares about doing things the right way and making sure the customer understands the process. His attention to detail, transparency, and professionalism really stood out. It’s rare to find technicians this knowledgeable and trustworthy.
Highly recommend Ray and the Service Genius team. Great experience overall.
I had both my water heater and AC unit serviced by Ray from Service Genius, and I couldn’t be happier with the experience. Ray was wonderful—friendly, professional, and extremely knowledgeable. He took the time to explain everything clearly, answered all my questions, and made sure the work was done right.
It’s refreshing to find a company that provides excellent customer service and quality workmanship. I highly recommend Ray from Service Genius to anyone looking for honest, reliable HVAC and plumbing service. Thank you, Ray, for making the entire process smooth and stress-free!
I had a wonderful experience. The sales rep James and Gonzolo Faustino did a wonderful completely without needing any help in their professional installation.
We are 100% satisfied. Looking forward to using the quiet new system.
Your company is very popular in the work and satisfied customers.
James Susan
If you’re looking for an honest and professional AC repair company, I highly recommend Service Genius.
Jonathan was outstanding from start to finish. He showed up on time, was extremely polite, and took the time to clearly explain what was going on with my system and what the options were. I never felt pressured, just well informed.
What really stood out was the transparency and fairness. The pricing was very reasonable, and Jonathan made sure I understood exactly what I was paying for and why. That level of honesty and professionalism is rare.
The repair was handled quickly and professionally, and everything is running perfectly now.
Great service, great communication, and fair pricing. I wouldn’t hesitate to call Service Genius again and in fact I joined their annual customer plan.
Signed up for their yearly maintenance program that provided 2x visits per year. Jordan came today and provided full maintenance checkup of AC and blower. He did thorough job and showed me pictures afterwards. Was very pleasant and professional (eg wearing booties inside). Have used other companies for HVAC maintenance and these folks were much more thorough
Marcelo came to repair my HVAC system and did an excellent job. He was very professional, straightforward, and clearly knew what he was doing. He explained the issue and got everything working quickly. I highly recommend him as a technician.
Leo was great and professional! He was able to patiently explain everything to me and wasn’t pushy at all. I’ll be calling them back after considering my options that Leo has set forth for me. Highly recommend!
Eddie came over and was ready to start right away. Great communication on what he was going to be doing to each AC unit and was not afraid of dogs. Greeting me with great attitude. Very thorough in cleaning each unit and inspection. Made clear what was done and what may need replacing in the future. Always got great workers that know their stuff. Thank you.