San Merano at Mirasol Apartments

The office staff are very friendly, knowledgeable and professional. I especially like Alyse. She’s always friendly and smiling. She asks about my dogs, my son, his wife and grandson who live across the pond from us. All of the staff are eager to please and available to help me at all times. I enjoy the special events that we have had so far. Our neighbors are really nice. The apartment is very well insulated and clean. The grounds are really nicely kept. The trees with the red flowers are stunning. When my husband and I walk around the pond, the petals that have fallen from the tree on the pathway are enchanting. The sound of the water falling from the fountain in the pond is very soothing. I love The convenience of having the gym here, the valet trash service, the pool, the grilling areas and especially the cappuccino machine. I am very happy here and glad that we found the place.

My sister and I enjoyed our tour of San Merano so much. Alyse was so kind and helpful and made me and my wheelchair bound sister feel very welcome. Since her accident, people forget to speak directly to my sister because her vocal cords were damaged and she can not respond verbally, but Alyse was sure to make both of us feel welcome and important. It really made Debbie feel like she could be a normal person again. Thanks!

I recently experienced a stressful air conditioning issue that took several days to resolve. **Eddie from the maintenance team** went above and beyond during the entire process. Because I had to leave town on a non-refundable trip, I was very worried about my apartment and my cat. Eddie personally kept in touch with me over the weekend to let me know the portable AC was still working and everything was okay. His professionalism, communication, and genuine kindness gave me tremendous peace of mind. Thank you, Eddie, for your outstanding customer service!

I have lived at San Meranol for almost 8 years. I highly recommend living here and guarantee that you will enjoy all of the amenities. This community has to offer. The grounds are meticulously groomed, the clubhouse , pool and gym are always in impeccable condition . I have worked with Alyse Lowenthal and she helped me enormously with any of my needs. The staff are working diligently to maintain the highest level of luxury apartment living.. Paula Oosterbaan

Emilia helped me lease my apartment. She is a true business professional! She is kind, caring, knowledgeable and goes the extra mile! In fact, all the staff is very friendly and working hard to make residence feel comfortable and at home in the San Merano community!

IGNORE ANY POSITIVE REVIEW ABOUT A TOUR. They ask people who have a good tour to leave a positive review. I made the mistake of seeing their rating and thinking this was a good place to live. Having a good tour and having a good living experience are obviously 2 very different things and the fact they ask people to do that is so wrong. I would not recommend moving here based off my experience. When I toured here I was shown 2 units and both of them looked exactly the same, and I was told by the leasing agent my unit (which we couldn't tour) would also look identical. That meant it would have plank flooring throughout. However on my move in day my unit had carpet. This is a problem because I have severe allergies and a dog. Plus, they told me I would have hardwood floors, so they weren't being honest which is a huge issue. I brought this to their attention, and they took no accountability and actually turned it on me saying I never said I didn't want carpet. I had no idea I had to document such a request because I wasn't aware any of the units had the option because online and in person I was shown hardwood and promised that. On top of that major issue and lack of accountability, from day one there was a massive ant infestation in my unit. I hadn't even moved any food into my place and had ants crawling all through the kitchen, my living room, and brand new couch. Mind you, they charge an extra fee every month designated for pest control. This was absolutely unacceptable and not handled urgently like it should have been. It took over 4 days to finally get someone from pest control in my unit, and that still didn't contain the infestation. After I suggested a few solutions to make up for this unpleasant experience, they essentially turned down every single one and stopped replying to my emails entirely. Be warned that management takes no accountability and will offer no solutions if problems arise. I highly recommend looking at your exact unit even if they say you can't because you cannot trust that what they say you're going to get, will be honored. Moving is stressful enough, and I would strongly urge you to find a supportive community with integrity over the San Merano.

From the moment we walked through the door we felt welcomed and cared for. Alonza and Daisy are both wonderful and made sure they understood our needs. They never made us feel pressured to make a decision and took a lot of time answering all of our questions and brought us back into the unit multiple times so that we felt comfortable before making our decision to live there. We are so happy and highly recommend this development! We give both Alonza & Daisy A+ ratings.

Alyse at San Merano was amazing throughout our apartment search. She went above and beyond, calling us, following up by email, and even showing us multiple units to make sure we found the right fit. She also worked closely with her team to try to secure a unit for us on time, which we really appreciated. She was responsive, transparent, and genuinely cared about helping us, not just making a sale. It’s rare to find that level of service. Highly recommend working with her.