Castle Hyundai Oak Lawn

Heyyy just got my 2020 Nissan Rogue fully loaded. The manager Jim & sales Rep Sergio was amazing from start to finish. I was up front coming in .. like hey my credit is shot due to an accident, I got XY Z for a down payment. They definitely worked with me and when I say I LOVE new beauty truck..low miles, fully loaded with leather seats, panoramic sunroof, everything u will love they definitely delivered. I highly recommend if you don’t like people that sale you false dreams and I’m BIG on customer service and wasting my time (lying). Clean environment & Great customer service you can’t go wrong. Aw yea and some good snacks 😂 Ask for Sergio 😀 He definitely cool and a great vibe. ❤️ and yall love freebies with buying a car uesss🤏🏾🤏🏾🤏🏾 2 free oil changes and tire rotation. Tell them Tytiana Referred yall. Thanks 😘

I had a very pleasant experience purchasing athe vehicle from Castle. From the initial contact from Brennan, to the phone call from Calvin the sales manager to my sales associate Munoz then finally the finance agent John. Everyone was courteous and professional. Thank you very much.

Went in to look for a new Tucson Suv and found what I was looking for. My salesman Courtney worked with me throughout the whole process. I was very happy with him. He was very patient and answered all my questions. I purchased a great vehicle and I'm very happy.

This is a great run shop, great communication, and saved me a lot of time and effort! The couple of times that I’ve been there, they have always gone above and beyond and they’re friendly and explain! I still had something major going on that was under warranty and they fixed it. And this dealership, you feel at home inside and I had no problem booking appointment. There’s other dealerships that good luck getting an appointment or talking to anyone. This is the best Hyundai around!

Tony was a G R E A T guy to work with. Great customer service, very personable, and easy to work with in getting the numbers lined up for my parents new 2026 Tucson Hybrid. Corey (sales manager) was also great to talk with. Can’t forget Kissy in finance was great as well.

i had the worst experience with this dealership. back in January my engine broke down so i had the car towed in and it took 2 months before i got my vehicle back. when it finally was ready, i got my car back with no engine splash shield cover and my air filter housing was broken so everything was hanging. then after dropping off my car to get that replaced i call and get told it’ll be 25 minutes once i get there i waited 40 minutes before someone told me the technician left my vehicle lifted and didn’t complete the job and had already left for the day. after they swapped out my engine, my car now goes limp when i reverse uphill but i’d rather pay out of pocket at a different dealership to fix it at this point. definitely wouldn’t recommend trusting this dealership with your vehicle. service is also horrible.

Courtney was amazing. He was up front and did not use typical sales tactics. He was honest about the whole process even if it meant we would have to walk away. Very highly recommend. Thank you so much Courtney for making this experience stress free!! We appreciate you!

Had the pleasure of working with Nathan to sell my car. I was weary at first as I’ve never sold a car before and I went to multiple other dealers and put it on facebook marketplace as well but Nathan helped make the experience super easy and streamlined which was something I couldn’t find in the other places I had gone too. Nathan’s expertise and great knowledge and attitude made working with him extremely easy and I knew that I was getting taken care of. Thanks again for the help. Highly recommend Nathan !