The Arbors at East Cobb

My experience with Arbor at East Cobb has been outstanding, and I especially want to recognize Kaitlyn for everything she did throughout my move-in process. From day one, she answered all of my questions, addressed every concern, and made sure I felt comfortable with my decision. Anytime I wanted to see an apartment again or take another look at something, she was more than happy to take the time to help. I never felt rushed, and she always made me feel like I was a priority. The entire move-in process was smooth, stress-free, and welcoming. Kaitlyn truly goes above and beyond for future residents, and you can tell she genuinely cares about making Arbor at East Cobb a great place to live. We definitely need more people like her. I’d also like to thank the management team for making us feel so welcome. I really appreciate all of the kindness and professionalism, and I’m excited to call Arbor at East Cobb my new home.

The Arbors have been a great place to call home (and work from home) for the past three years. During the day, it’s been extremely quiet and the evenings just the same. The neighbors are very curiosity of each other. Every maintenance call was handled professionally and within a short period of time from request. My favorite is Manuel. He’s always picking up around the property to make sure it’s esthetically pleasing. Thank you! The rest of the maintenance crew and leasing staff are also amazing. They worked with us not having rental history and it definitely worked out in our favor. We’ve enjoyed living in a townhouse in the community. Today was the pool party (that was rained out from Memorial Day) and it’s been great. Lots of kids in the pool having a great time and a DJ playing some great tunes from several generations. The leasing office provided tasty party food for the residences. Overall, it’s been a pleasant experience. It’s just time to move away from Atlanta and closer to my family.

We had such a wonderful experience touring this community last week, and Caitlyn made all the difference! She was incredibly friendly, welcoming, and knowledgeable. She took her time to answer all of our questions, explained everything thoroughly, and made us feel comfortable throughout the entire tour. She never made us feel rushed and was genuinely kind and patient. Customer service like hers is hard to find, and we truly appreciated the care and professionalism she showed us. Thank you, Kaitlyn, for making our experience such a positive one! She also smiles a lot which was comforting.

I would like to take a moment to express my sincere appreciation for the following: A special thank you to Maintenance Supervisor Tae and Maintenance Technician Vernon for their diligence, professionalism, and commitment to resolving the maintenance issues I have been experiencing recently. Their responsiveness and attention to detail did not go unnoticed, and I truly appreciate the effort they put into making sure everything was handled properly. I would also like to thank Property Manager Rhonda for her support and involvement in ensuring that my concerns were addressed promptly. Her willingness to step in and follow through made a significant difference. Additionally, I want to recognize Maintenance Technician Manny for his consistently positive attitude and friendly greetings. Over the past three years living in this community, those small interactions have helped create a welcoming and pleasant environment. Thank you all for your hard work and dedication—it truly makes a difference. I would like to recognize Jasmine Bautista for her exceptional customer service and professionalism. Jasmine consistently demonstrates a positive attitude and a genuine willingness to help. Her support has been both timely and effective, and she handles every interaction with courtesy, patience, and professionalism. It’s clear that she takes pride in her work and values providing a great experience. Thank you, Jasmine, for your dedication and for going above and beyond to assist residents—it truly makes a difference.

I am very disappointed with my experience renting here. For the amount of money residents are expected to pay, the condition of the apartment is unacceptable. As soon as we moved in, we discovered multiple issues that were not disclosed beforehand. There are two leaks in the apartment: one coming from the ceiling near a light fixture, which is a serious safety concern because of the risk of electrical shock, and another leak under the kitchen sink from what appears to be old, damaged plumbing. The garbage disposal in the kitchen sink also does not work. What makes this even more frustrating is that we were never allowed to see the actual apartment we would be renting before signing. We were shown a different unit and told that our apartment could not be viewed because it did not have power. After completing all the paperwork and payments, we moved into the real unit and discovered these problems. The leasing office also advertised a “free month,” but in reality we ended up paying numerous fees, including a required insurance-related charge of over $1,200, plus additional move-in and administrative fees that brought our costs close to $3,000. Calling this a “free month” feels misleading. To make matters worse, the apartment does not even include a microwave. Even the hotel we were staying in before moving here had one. Overall, this experience has been extremely disappointing. Renters deserve transparency, the opportunity to inspect the actual unit they are leasing, and a property that is properly maintained before move-in.

I love living at the Arbors at East Cobb! The neighborhood is so clean and the staff is extremely friendly and helpful. We worked closely with Caitlyn in the front office and she is such a sweetheart! All of our questions were answered and we know we made the right choice. They have lots of events and activities for the kids. Highly recommend you to move here!

I was gonna do a tour review, but I was like it’s better for real people to get a feel of the move in Review. So, I toured with Caitlin I’m not going to lie. She was very sweet very attentive and as a young person, she seemed very relatable. Idk about anyone else but if you want to tour shoot for her. That being said We had a nice little conversation and then I asked her about what her favorite apartment or building was She told me what it was and then we went. I fell in love with that place and thats Where I moved into.The apartment is self is great. I have cool neighbors so far. When I stepped in to my apartment there were dead bugs laying around where pest control was and I asked for it to be cleaned and it was. Also these bugs are crazy when you step outside biting you n stuff. But for real just ask for pest control and you’ll be fine and do your own on top of that.

Absolutely wonderful team here!! Kaitlyn was amazing!! Everything from the warm greeting to the personal rapport built during the tour!! She was great and I look forward to working with her on my move in soon!!