Parkway Ford

From me contacting them and handling everything concerning with my auto insurance company Parkway Ford Collision center made sure I understood every step of the process. They made it simple, efficient and kept me informed. Thank you and if I a wild turkey ever fly into my car again I know who to first go to.

We had an amazing experience buying out 2021 Ram 1500 Crew Cab Rocky Ridge K2! This dealership was 8 hours away, and we happily drove the full 16 hours round trip specifically because of their outstanding customer service. The entire process was smooth and stress-free, and Tanner, our salesman, did an exceptional job. He was knowledgeable, helpful, and made sure everything was taken care of. Since we lived so far away, Tanner FaceTimed us and showed us everything we needed to see. We couldn't be happier with our truck and highly recommend this dealership- especially Tanner!

Where do I even begin. Parkway Ford on University Parkway is the place I will be going to for my Ford purchases. My husband and I went in to see the new Broncos and test drove two of them. They drove amazingly and Janae was spot on with everything. We were one the fence about what to do, because we knew we had to turn in another car of ours soon and would be left with only one car. Janae was there to help us through everything and we were able to get two cars for the trade in of our primary car. She’s the best they have and I would work with her again. She’s the best and I would consider her a friend of mine.

Test drive the car the first time and it was out of balance. They fixed that and I test drove it again the day I purchased it. It seemed to be fixed. The buying process was smooth. The detailing on the other hand was horrible. Mud left in the back floor board and seat. The very back had dust that looked like it was there for a year. Tyler, my sales guy did offer for me to come back and get it done again, but I declined. When I left there, I drove it to my parents house and backing out of the driveway it made a horrible scraping sound; the tires are too big for the SUV. After looking underneath at the inside front bumper, I noticed it was already broken. So I can modify the bumper (cut it down) or spend the money on new wheels and tires. This is something that was know and really should have been mentioned before the purchase.

Had a wonderful experience with Parkway Ford! Kay was exceptional with assisting my family. It was quick, easy and pleasant. When it came time for the financial portion Taylor was amazing with getting everything settled! Would absolutely recommend them to family and friends going forward.

Great experience, gray and Kay did an amazing job finding my dream car. They were very patient and knowledgeable when going through all my options! I will definitely be back. Couldn’t be happier with my purchase!

We had a great experience at Parkway Ford. Kay was excellent to work with from start to finish. She was friendly, knowledgeable, and never made us feel pressured. She took the time to answer our questions, explain everything clearly, and made the whole process easy. Buying a vehicle can be stressful, but Kay helped make it a smooth experience. We appreciate the great customer service and would definitely recommend Parkway Ford and Kay to anyone looking for a vehicle.

Parkway Ford (University) in Winston Salem, NC was probably the best car buying experience we’ve ever had! It all started with a very complete and informative website that made the search for our new Bronco easy. We knew exactly what we were looking for and the deals that were available before we even picked up the phone. We were purchasing this vehicle from out of state so this was very helpful to our search process. After connecting with our salesperson, Ed for the first time via phone, we knew our search was over. Ed was great! He made us a fair offer for our trade, then made sure we had all the information, test drive and equipment tutorial we needed to make our decision. He also provided the additional accessories we requested installed prior to our arrival. After arriving at the dealership, our “first look” was special with our Bronco all shiny and new with a big bow like Santa had just dropped it off! (Nice touch) We also appreciated the full tank of gas that helped us on the long drive back to South Carolina. But before leaving, we of course needed to complete the deal and that was a breeze with the sales manager Tyler. He was very thorough, explaining what we were receiving and how they were assisting with our registration, license, sales tax documents. The paperwork was ready when we arrived and completed with our signatures just minutes later. We highly recommend this dealership and their supportive team. We will certainly be back for our future purchases! Tom and Susan H.