Northside Lexus

I recently purchased a 2026 Lexus GX550 from Northside Lexus, and the overall experience was excellent. From start to finish, the team was professional, responsive, and focused on making the process smooth and straightforward. My salesperson, Julio Velasquez, was outstanding—very knowledgeable, friendly, and genuinely enthusiastic about the GX550. He made the entire buying experience enjoyable and took the time to ensure everything was clearly explained. I also want to recognize Doug Gilmer, who was extremely professional and helpful in making sure everything was handled properly. His responsiveness and attention to detail really stood out and reinforced my confidence in the dealership. What impressed me most was the level of customer care and follow-through from the team. It’s clear that Northside Lexus values long-term relationships and customer satisfaction. I’m very happy with my purchase and already considering another GX550 in the future. I would highly recommend Northside Lexus to anyone looking for a great buying experience.

My family had an outstanding experience at Lexus Northside in Spring, Texas. On March 7, 2026, my wife, daughter, and I purchased three new Lexus vehicles—a TX 350 and two ES 350s—and the entire process truly lived up to the Lexus brand. Our Sales Consultant, Needham Shotwell, who has been with the dealership for 13 years and is recognized as a Top Performer, exceeded every expectation. Two days before visiting the dealership, we researched Lexus dealerships across the Houston area and found that Lexus Northside had the best inventory and an extremely user-friendly website that allowed us to compare vehicles and send our selections directly to Mr. Shotwell. He personally called to confirm availability, suggested an excellent replacement for one vehicle that had already sold, and even met us early at 8:30 AM to accommodate our schedule. Mr. Shotwell was professional, knowledgeable, and patient with my wife and daughter’s questions. He ensured we received excellent trade-in values and guided us through the process seamlessly. Finance Manager Caleb Vario was equally impressive—professional, transparent, and extremely efficient. From start to finish, the experience was smooth, modern, and customer-focused. The Lexus Northside team has truly raised the bar for customer service.

I had an excellent experience purchasing my vehicle at Northside Lexus. Lisa, our salesperson, truly took her time to walk us through every option and made sure we found the perfect vehicle—one that my entire family absolutely loves. Her patience, knowledge, and genuine care made the process smooth and stress-free. Marcus in finance was just as professional and helpful, making sure everything was clear and straightforward. Combined with the great relationship we already have with our service manager, TJ, the entire Northside Lexus team makes us feel like family. This was both my first and second car purchase with Northside Lexus, and they will always be our first choice. We truly appreciate the consistency, care, and excellence they bring to every experience.

Went in to buy a used Lexus and trade in my car. My salesperson, Doug Dyer, was awesome! No pushy sales tactics and process was seamless. He went above and beyond addressing my concerns/ following up even after the deal was closed. Would definitely recommend to friends and family.

My salesman, Steve Guzman, was absolutely wonderful! He was attentive and very personable while also being very professional! He really made made my car buying experience smooth and hassle free. I would recommend anyone looking to purchase a vehicle to contact Steve and let him get you in the car of your dreams.

I went to Lexus and visited with Don Ansley. Must say their showroom is awesome. We talked about my needs on Monday, and settled the deal on Tuesday. I picked up the car on Friday after I was able to get my money transferred to pay for it as I was paying in cash. I purchased a 2025 ES350 in Caviar with all the ultra luxury features. I might have held out for a 2026 but they were not going to be available until March, a good two months away. There was only one car on the lot that I really wanted and Lexus held out for full MSRP on it. Eventually, I was able to twist their arms to get $1000 off MSRP. Don was easy to work with. No pressure. He has been around for years and knows his cars.

My salesman Steve Guzman was excellent, very informative and helpful in finding the right car for me.I found a beautiful 2023 Lexus ES 350 that was like new. Northside Lexus has a great facility. I was very happy with my experience and would recommend Northside Lexus anyday. Ask for Steve Guzman!

Worked with Joshua Keough to buy our GX550 for about a year. From the selection process through the ordering process and to the delivery Joshua kept us informed. We enjoyed working with him. I have been with Northside Lexus since the early 2000’s and have always been pleased with the service.