James Cress Florist

Dropped into James Cress this weekend and got the most beautiful arrangement for my mom. They have such a variety of options for all price points, and they’re all fresh, beautiful flowers. Their floral designers are talented and the customer service is unmatched. I’m using them for an upcoming event and can’t wait to see what they create for me! Highly recommend!!!

Need to give a shout out to the owner James for incredible customer service- and beautiful flowers! This week I ordered my college best friend a floral arrangement for her 40th birthday. I live in Boston and found James Cress Florist on DoorDash and ordered directly through the app. The flowers were delivered in a few hours and after my friend sent me a picture, I thought they looked a little different from the photo. I called the shop and spoke to James directly about the issue. He knew off the bat what the issue was - he told me he reviews/approves all arrangements before they head out the door and the DoorDash driver came in and grabbed the flowers before he had a chance to (as you can imagine, its a busy time of year). He looked at the photo and agreed that the arrangement wasn't what I ordered, apologized for the inconvenience and told me a new arrangement would be heading out soon to my friend for her birthady. I could tell in James' voice that he was sincerely sorry about this and how much pride he takes in his arrangements, his store and his customers. The new arrangement arrived at my best friends house within a few hours and it was perfect! Amazing customer service and gorgeous, beautiful arrangements. Support this small business and you will not be disapointed! The craftmanship of their arrangements and pride in their work is unmatched and something you would never get by calling a toll free number to order flowers ;) Thank you again, James! You helped make her 40th an even more beautiful day!

Thank you so much. The flowers were beautiful and as requested. The ordering procedure was easy... all details were completed correctly and efficiently When the funeral date was changed due to the blizzard, you changed our order without a problem. All of your staff were beyond pleasant. I highly recommend Cress. Carol Rydell

I reside in another state and needed a florist in Long Island, NY for a family member's wake. I found James Cress Florist from a Google search and looked at the reviews, which were great. The person I dealt with to place the order over the phone was very professional, courteous, and understanding. She even made a suggestion for a substitution of an item that was out of stock to be part of the floral arrangement. She also promptly sent me an email of the invoice. I received confirmation of the delivery on the scheduled day, which was before the time told to me. The service was very prompt. When I arrived at the funeral home and saw the floral arrangement, I was in awe over how beautiful it looked. They did a fantastic job and the price was very fair. I loved the arrangement and so did the family. They even knew about James Cress and said this business has been a family operated business in the area for many years and are very reliable and good. Thank you James Cress Florist for making a stressful and sad time much better for me because I did not have to worry about a thing with this order!!

The most unpleasant experience with quality of the flowers and customers service . After 3 weeks those flowers looked horrible… usually all the orchids plant have a loger « life”

I am very pleased with my sympathy order. The dish garden was beautiful. It was delivered within an hour or ordering. Outstanding!!

My Mother took this Gorgeous picture of her Birthday Flowers she received for her Birthday. I must say myself that your business did a Fantastic job in delivering a Gorgeous bouquet as well as putting a BIG SMILE on her face as she was unexpecting a delivery early. Thanks again for a Beautiful arrangement. You have earned a new customer. Happy New Year!!

I ordered flowers from James Cress for a funeral last week. I placed the order online last Tuesday for a Friday delivery. On Friday, I noticed there was an update that the order was on its way so assumed all was okay. On Saturday morning there was no update so I called Customer Service who told me more than likely it was delivered. I then received an email two hours later that the order was cancelled. I called customer service and the same person said that they couldn’t deliver to the funeral because it was outside of the delivery zone. They realized this apparently at the time of delivery. Rather than call or email me of the update, I had to find this on my own after two calls. I then asked to speak to a manager and the associate said I would get a call back on Monday. That never happened. I emailed the team last night to see if they could make things right and at least send the delivery to the family. They said they couldn’t do it. Folks, there are lots of florists out there. Don’t rely on these guys. You’ll be left trying to figure out if you’re going to get an order and brainstorm solutions!