Kilowatt Heating, Air Conditioning and Electrical

I was happy to have Francis and Hector. They were professional and found the issue without making up false ones. Ive experienced too many handyman who do and then charge astronomical amounts of money. This company had my approval. They respected my requests as well with my mother. Francis even plugged in moms fan for her. Thank you!

Layla came out for maintenance and noticed water in the system. She asked for John who came out and did an excellent and through job of fixing the problem quickly and at no charge under the warranty. Both Layla and John were very professional and represented the company quite well. I’d recommend Kilowatt for any of your service needs.

This is a great company. Layla was a great technician. She was very thorough and explained everything she did to my satisfaction. Would highly recommend.

Kilowatt were recommended from our neighbor when we moved in 2021. We signed up for the 6month maintenance program. Byron is fantastic, professional, he knew his stuff and very friendly. They always contacted us to let us know the 6 month maintenance was due. During the recent heat wave our unit finally gave up the ghost (+10 years old). Within a week they were able to offer us a new unit and install date. The units(s) and installation they provided was EXCELLENT. Their team came and replaced our complete system and rebuilt it in 2 days. We are now enjoying energy efficient variable speed heat pump system. I can already see how efficient and cool the complete house is. I would recommend these guys all day log.

Called Kilowatt after our AC was having some issues and after looking at it for 5mins the technician said we needed a whole new unit which he kindly offered to do for $17k+. After getting two other opinions it turned out the unit just needed a top up of freon and now it's working as good as new. Unfortunately it seems as though some of these AC companies are more in the business of sales and less in helping with minor fixes.

Kilowatt did a great job today! John was punctual. He was very pleasant. He completed the job and gave me good advise on how to maintain my air-conditioner. Thank you Kilowatt!

We used Aladdin for years until we needed their services again and discovered that they were acquired by Kilowatt. When we were given the phone number to call to have one of our packaged HVAC units on the roof serviced (and eventually replaced), I recognized the number from the sign on the brown and green building at the exit of the 101N Fwy at Sepulveda. I've lived in LA for over 19 years and have always thought that building was a money laundering front. I'm so glad I was mistaken and will be using these guys from now on for my HVAC needs. I heard from neighbors and friends that they are more expensive than other companies. However, when I'm dealing with critical infrastructure regarding my home, I opt to not be too stingy with every dollar. Pricier doesn't mean better, but when you're backed with nearly 450 reviews at a 4.9 rating on Google, I would say that adds credibility. Tommy, the initial sales/tech rep came out promptly when we were noticing our 3.5 ton Rheem packaged unit wasn't blowing cold air out of our vents. He spent the time to investigate the problem, provide options, and had us in touch with Trevor in the management office to handle all of our concerns, questions, idiosyncracies, and pet peeves. We discussed matters with a family friend who does commercial and some residential construction and repair to weigh our options. In the end, after honest and frank discussions with Trevor that didn't involve any upselling or false assurances, we settled on replacing the unit with an equivalent 3.5 ton entry unit American Standard that was still 14 seer, but it used the newer freon standard and had a heat pump, steering us away from natural gas. With three kids, a 5 year-old premium shingled roof, and new solar panels installed, we wanted to make sure removal and installation was seamless, damage free, clutter free, and debris free. Armando, the project manager for the day during our unit swap, insured that everything was done expertly. From first sales call to final installation, everything took about a week. I was even able to leave the home to tend to errands as the workers are all employees of Kilowatt and have been working there for years, sometimes decades. I'm not a huge fan of subcontractors and prefer vertical contractors for this very reason. Cameras in and out of my home also verified that everything was done above board. I'm happy to say that after our first test of a lot of rain and wind with the atmospheric river that has blown through this weekend, there has been absolutely zero leaks. Not even a drop. Everything is running smoothly--both cooling and heating. The office was even able and willing to promptly address any questions I had regarding federal and state tax credits or utility rebates. I highly recommend Kilowatt. Not every project will be problem free, but so far mine has been smooth sailing. And with the professionalism I have encountered thus far, I have no doubts that any future concerns will be dealt with in earnest, thoroughly, and to our satisfaction.

Our technician Robert has been here to work on our system many times. He is a true professional and a good person. We are very happy with the service and will continue to support