Honda of Pasadena

We had an incredible experience on my son’s first time buying a car. Diego, Kenny and Jeff were excellent, helping us find and qualify for every rebate and discount. We got the best deal and felt relieved after the process. Thank you Honda of Pasadena!

I had a great experience at Honda of Pasadena. My salesperson, Paul, helped me get a great price on my car and made the whole process feel smooth and straightforward. I genuinely feel like I got an amazing car at a great price. The finance manager, Norm, was also extremely helpful. He clearly explained my financing options, helped me understand which term made the most sense, and ultimately helped me save a lot of money. I also ended up getting a great financing rate, which made the deal even better. Overall, I’m really happy with my purchase and would definitely recommend Honda of Pasadena to anyone looking for a quality car, fair pricing, and a team that actually helps you make the right decision.

The minute I walked in I was treated like family. Thank you to the team for making me feel welcomed and calm during a big purchase. Starting with Jeff C. and Edgar in management to the the financial advisor of Satarra and Michael made my experience amazing. A special thank you to Cyntia who went beyond on her expertise and customer service. She gave me all the info and ideas to make the best possible choice. I’m very happy with my 2026 Honda Accord! Absolutely 100 percent support and recommend Honda of Pasadena. Till next time!

Johan and Kiet were AWESOME! The entire process was straightforward. They both kept me in the loop the entire time, carefully explaining things and trying to give me a good experience. They were very accommodating and gave excellent service.

I recently had a great experience at Honda of Pasadena. I think it deserves a spotlight and I wanted to take a moment to recognize the people who made it happen. Like most people, I approach dealership service departments with more than a bit of hesitation, imagining the worst and wondering whether the experience will be stressful or more expensive than expected. I was pleasantly surprised by my visit. Karen, my service advisor, was warm, patient, and thoughtful from the beginning. She took the time to explain what was happening, and made me feel like my concerns were genuinely being heard. I’d also like to recognize Trini, the technician who worked on my car. He clearly takes pride in his work and was committed to resolving the issue with my car. I left feeling confident that the problem had been fixed and that the team was looking out for my best interests. Great customer service feels increasingly rare these days - I think it deserves to be acknowledged when you experience it. Thank you, Karen and Trini, for turning something that could have been stressful into an easy and positive experience. If I ever need service again, I won't hesitate to come back. If you're hesitant about taking your vehicle to a dealership, I'd encourage you to give Honda of Pasadena a chance. They certainly challenged a few of my assumptions.

I had the best experience here thanks to Kenny, Kiet, and Michael. Their service was truly top‑notch from start to finish. They were knowledgeable, patient, and made the entire process smooth and stress‑free. The prices were reasonable, and I never felt pressured at any point. I ended up purchasing the 2026 Honda CR‑V Hybrid Sport‑L, and I couldn’t be happier with my decision. Highly recommend this team if you’re looking for great service and an even better car‑buying experience.

I raised a concern about my 2025 HRV, and they checked it out and took care of it for me. Everyone is super friendly; they offer complimentary coffee while you wait or a shuttle. Will be going back for all of my maintenances. Also Karen was a delight for the whole process.

Dear Honda of Pasadena Management Team, I am writing to formally thank your team for the exceptional service provided during our recent purchase of a 2026 Honda Civic Sport. I want to specifically commend Ray for his professionalism, helpfulness, and non-pushy approach. He ensured we were informed of every detail regarding the vehicle and the loan process, making the entire experience smooth and transparent. It is rare to find a dealership that puts the customer first, and Ray (along with your sales team) exceeded our expectations. We are thrilled with our new vehicle and will highly recommend your dealership to friends and family. Sincerely, Israel