Benvenuto Cafe

One of the worst delivery experiences I’ve had. I ordered a turkey and cheese sandwich with lettuce, tomato, and mayo. I also asked for coleslaw and macaroni salad, and the person taking my order told me they didn’t have either available today. That’s understandable, but what isn’t acceptable is sending out an order that wasn’t made as requested.This sandwich brought back memories from grammar school tyoe sandwich could not believe what i was seeing. The sandwich arrived with barely any tomatoes and no mayo at all, even though I specifically ordered it that way. If you’re going to charge whatever you want for a sandwich, at least make a decent one. I don’t mind paying for quality, but I expect to receive what I ordered. The customer service was just as disappointing. When I politely asked the person on the phone to repeat my order to make sure it was correct, he responded with an attitude instead of providing courteous service. Customers are the reason your business stays open. Paying attention to orders and treating people with respect shouldn’t be optional. This experience showed a lack of care for both the food and the customer. I won’t be ordering from here again and will be taking my business elsewhere. I hope management addresses these issues before they lose more customers.

Horrible service. The impatient employees gave my mother an attitude for absolutely no reason at all. She wasn’t being a Karen or impolite-she literally just ordered a sandwich and they gave her a nasty attitude. On top of that, they served us a pathetic, dry sandwich that reminded me of public school lunch food. ONE piece of lettuce, one sliver of turkey, one piece of American cheese cut up by hand and spread out. $12 later I’m sitting here with a sour taste in my mouth from the way the workers treated my mom and I, and nothing to show for it but dry bread and stale cheese. Save your money. Avoid this shameful establishment at all costs.

Amazing deli spot in Tribeca. One of the only real 24/7 spots open after covid. I always get a custom panini and it is always amazing!

Popped in for breakfast on multiple occasions during a business trip. Super friendly staff and a great choice. Completely recommend the breakfast burrito as well as the coffee. Fried egg (and bacon) sandwich was also a favourite.

I often order from here and I would always recommend this spot, place is open 24/7, the food options I’ve got were always good and they deliver themselves! No need for 3rd party delivery apps with all those extra fees, however as prices are going up so some things aren’t worth getting to me anymore, ex. you would think you get more mozzarella sticks since the price went up for it but you don’t, and $15 for 6 sticks is absurd to me. Wouldn’t get their onion rings either as it’s way bigger and crispy than I usually like but to each their own. I recommend their salads, stuffed potato with bacon & cheddar and their tex mex nachos

Thought it was just another bodega style cafe, but I was totally wrong. Was greeted by a pile of sizzling hot chicken cutlets that looked amazing. I got a panini and it was so good! I’m picky about meat but the grilled chicken was great. Everything was fresh and the bread was amazing and crunchy. Making this my new go to. Keep up the good work :))

I wanted to try their food for last time I came into look. So after trying, I think it was average. The guy in the front register can be a bit nicer.

Huge selection of breakfast and lunch - quick service and amazing pancakes. If you want good quality fresh food at a reasonable price it's an easy go to. Pancakes and breakfast baps 10/10