Bachman Hyundai

01/15/2026—Highly recommended to secure your own financing before coming in to purchase anything anywhere. I wasn’t told my interest rate (even after asking multiple times) and didn’t get one until after everything was signed and the down payment was made. I also asked for the out the door price, the dealer invoice, asked about a recent recall and if the issue was fixed… and got nothing but excuses. I honestly should’ve just walked away from this deal. But, I was trying to give the salesman the benefit of the doubt, because my previous 3 vehicles were from a Bachman branch. I usually go to Bachman Dodge, Jeep, Ram, and always have had an amazing experience with Arnie. I’ll give this location a one positive , they did get things done very very quickly. Just wish the salesman were more forthcoming & honest about things while you’re at the dealer. 01/19/2026—Edit to add: they just recently called me saying they got a better offer voided the previous contract I had signed and dropped my rate from 20% to 9.74%. Making my payments much much lower. But realistically, i should’ve gotten the best deal from the start.

They left my hood open, finger prints on the hood and some type of liquid stain on the hood. They are not much better than Oxmoor Hyundai. Very disappointed! Update: Wow! What a professional "canned" response. They want me to contact them. They texted me asking for a review. Therefore, they have my phone number and I know they have my email address, too. I guess the new corporate way of doing things is, if I don't provide good service it's up to you to contact me about it. I did! I wrote the review you requested. It's just not the world I grew up in. If I did something unsatisfactory, I would contact you about it once it was brought to my attention. Not the other way around. And, on a side note. I Googled a number of local car dealerships and they all came back with four stars or more for their reviews. Really! There are so many ways to manipulate reviews and I'm sure dealers know them all.

Terrific experience! My Dodge Challenger was serviced exceptionally well and left spotless! Staff were extremely friendly and the facility was very clean. I highly recommend this place for servicing your vehicle!

Vic was great to work with. Communication was clear and turn around on service was fast. I would highly recommend taking your Hyundai in for repairs if needed. I was dealing with an issue for a year and a half with my suv and they were able to pin point the exact issues that others could not find. I’m very pleased. Thanks!

Would give zero stars if I could. The service department here is horrible. They lost the key to my car and simply because I needed to scrap my car (too costly to repair), they made zero effort to find or replace my key. I lost money when I had it towed to a scrap yard because I had no key and I couldn’t start it to prove it actually started. The service department refused to acknowledge responsibility or offer compensation for the lost difference. Simply bad service!

My original salesperson Gavin still remembers me and will say hello when he sees me in for service. The service department is thorough. The service advisors are all knowledgeable and very helpful. Vick does an exceptional job of explaining items and being as helpful as possible. They all work hard to meet customers' needs and will make things right if they're not.

I bought a Kona from Joseph at the Bachman's Hyundai. He did a wonderful job. Got the price I wanted for the SUV and was able to the car with no issue at all. Would recommend to friends and family this place to buy a car and Joseph to work with buying one.

Barring any dealer only required repairs, I do not plan on returning here. I signed up online for a full 65,000 mile car check, and my check engine light had come on the day before. I was told this would all be done at my morning appointment. When I arrived, I was told I would have to make ANOTHER appointment for the check engine light. I'm also fairly certain that nothing listed in the package I signed up for was checked. I was then told the website was wrong and done through a third party and none of the prices or services listed were correct. I took my car to AutoZone afterwards, and within a few minutes, he checked my code for free, told me what it was (P0456), and was fixed with a little WD 40 around the gas cap. Seriously, how difficult would that have been to do at my morning appointment?! The car was already there! I'm am done with dealer and their poor service.