Rocket Plumbing

Kurt was our savior! I would highly recommend this company and specifically Kurt. He was on time, efficient and extremely courteous. He made it possible for us to be able to use our bathrooms (flush) and shower. We hadn’t been able to do so for about a week. Seriously cannot thank him enough! And he talked us through all of the options price wise and explained the entire process. Cheers to Kurt!

We've been using Rocket Plumbers for 5 years now and they never disappoint! Joel was awesome installing our tub fixtures — super communicative, thorough, and really paid attention to the details. Would definitely recommend!

Just had Geoff come out and help me with an overflowing toilet in our guest bathroom that was causing issues for us and our downstairs neighbors. He was extremely mindful and took the time to explain what happened to me and offered to provide different options to help address our concerns. He also was patient and answered all my questions and did an awesome job with handling the nervous wreck that i was during this whole process. He made a stressful situation not suck near as much as i had originally anticipated. Beyond grateful for his positive attitude and expert knowledge.

Great service from Joel! Unclogged and repaired my bathroom sink quickly and efficiently. Very friendly and professional! I would highly recommend him and rocket plumbing!

Couldn't with good conscience not leave a review. Called Rocket Plumbing for a sewer jetting, and was told by the technician that my sewer was collapsed and I would need a $10,000 overhaul of my system. Called another company and they jetted my system, and sent me the full video of the jetting from Chicago's sewer all the way to my catch basin with no fuss (at nearly 1/15th of the $10,000 quote by the Rocket Plumbing). Without doing any work (he was here 15 minutes) the Rocket Plumbing technician charged me $200 just for showing up and then clearly just didn't want to do the job he was sent out for. Never again. Edit: Following the reply by the company, if they stand by this then they didn't see the video. In fact, I know they didn't because I was never sent the video, it was not recorded. He showed me a "dead end" with an "already collapsed pipe." It was actually just a turn in the pipe, and I have a feeling someone in the industry can tell the difference. This was intentional and dishonest. The next company I hired was able to run their cameras and jetting equipment an additional 50 feet beyond where the pipe "collapsed" and clear the entire system.

Rocket Plumbing’s response time was impressive as was their messaging. Geoffrey Ramos was courteous, personable, efficient and knowledgeable. Geoffrey finished the job 5 minutes under what he predicted. While the bill was not cheap, having such a rapid and professional response made it worthwhile.

We've used Rocket for all our plumbing needs since we moved in including related to remodeling needs. Today the day before turkey day our guest shower drain became completely clogged. They showed up in a pinch and performed a fantastic job as usual. They are top notch.

We were experiencing water coming in on the ground floor, and had several plumbers with very expensive and intrusive recommendations. The plumbers from Rocket were the first ones to thoroughly explain the issue and ask enough questions to get to the best solution. They rodded the sewer line and showed that it is now clear, and recommended hydrojetting in the near future to take care of remaining root intrusion. Great communication: clear and thorough without all the smoke. I was impressed with the setup, putting down tarps and covering things with plastic, and cleaning up well when they left. Highly recommend.