Nappa Car Wash

I paid for a car wash that didn’t remove the bird crap on my window. Sammy was kind enough to let me go back through. Then, Marco as sweet as pie, handsome and chocolate like a piece of German chocolate cake, made my experience even greater by shining my tires like “new”. Thank you both for your kindness 🥰

Vaccume needs replacement or fixing. Vacuume capacity is only 40% at best. This car wash dryer does not work. my car looked like just came out of rain. Dryer needs to be fixed at this place. If someone open another car wash in the same area. People will forget this car wash even existed.

It's an express carwash facility where cars form a line to run through the wash. They advertised $3 wash, but that's just the bare minimum wash. You select other add-on- I attached menu here. My car was 1 day after the Chicago snow. So, it was dirty from the slush and salt. I selected the $9 wash. My car came out comfortably clean. I was impressed with the dry and the tire shine. The vacuum is free, but is a joke. Suction strength is 1/5. I would recommend this place, and would go back. I took 1 star off because the bait-and-switch ad, and the "vacuum".

Very nice place. Packed. But it was a nice sunny day in November and everyone was getting their rides all cleaned up. Including me. 😁

I literally come here everyday or every other day. My membership renewed when it wasn’t suppose to. My car isn’t running so I haven’t had a wash since way before it renewed and they’re telling me I can’t get my money back. If I never used the service how come? The gentleman did nothing to help. Kept saying he couldn’t do anything. Insisting he can’t call anyone when he’s the one who told me to come back to handle it. I hate this place honestly I rather wash my own car.

The neighborhood car wash. It does a pretty good job cleaning the car and the vacuums are decent. Be prepared for several men with towels to offer drying assistance after coming through the machine...have your cash ready.

Becareful with this car wash. Yesterday after pulling out, I'm having serious wheel problems. I know for a fact... something happened while it was running through the wash. I didn't have problem prior to coming here. Update: car wash caused engine problems. Possibly have too much water coming onto car. Beware.

Lazy staff. Garbage is always in the lot & there’s no type of urgency when it comes to customer service or satisfaction. When something goes wrong there’s no one to contact or speak with besides the workers on the site. There’s no phone number for ANY location to no surprise. Their conveyor belt jams often, it’s moderate as far as expectations goes. You get what you pay for with them. Vacuums work sometimes, tire shine/rim cleaners are a hit or miss (the company won’t mention it or inform customers) depending upon rather or not chemicals are changed out on time. Don’t bother purchasing anything from their vending machine because, like everything else here, it may or may not work. You’re better off drying off and detailing your own vehicle. It can also be a pain entering and existing since it’s right next to a highway.