InFocus Eyecare Brooklyn

I had a wonderful experience here! The entire team is professional, kind, and incredibly helpful. They made me feel comfortable from the moment I walked in. Highly recommend for anyone looking for quality eye care!

This place is family. I’ve been a patient here for years and walking in feels like coming home. Myra at the front desk is the kindest she remembers you, she listens, and she makes everything easy. But it’s not just her. The whole staff is friendly, patient, and genuinely cares. The eye doctor takes their time, explains everything clearly, and never rushes you. And I always get the glasses I need — the right fit, the right style, no pressure. If you want an eye doctor’s office where you’re treated like a person, not a number, this is it. Thank you to Myra and the entire team for making eye care feel this good. And new manager is extremely kind and supportive to his staff.

I’m extremely disappointed with the communication and care at this office. My father had a 2:45 PM appointment and arrived early at 2:30. I called ahead to let staff know I needed to arrange a taxi for him afterward, as he has mobility challenges. The first person I spoke to was not helpful—no information was taken (not his name, date of birth, or my contact info), and I was simply told I’d get a call back. About an hour later, I called again for an update. This time, the staff member was more attentive and took my phone number, assuring me they would call when he was done. I never received that call. After two hours, I began calling repeatedly—over eight times—and no one answered, even though it was still before closing. I had no way to reach my father and no update on his status. Because of this lack of communication, my father—an older adult with mobility issues—was left to find his own way home on a very hot day using public transportation. This situation could have been avoided with basic communication and follow-through. I strongly encourage this office to improve how they handle patient coordination and family contact, especially for vulnerable patients.

I’m very grateful for the excellent service I received today. Even without an appointment, I was seen right away. The doctor was thorough and took time to explain everything clearly. Mayra was incredibly helpful and professional, assisting me in choosing the perfect frames and making the process smooth. Highly recommend!

I love coming here! I've been coming here for about 16 years, and they have advanced their methods of ensuring correct fit and prescriptions along the way. The fit is always spot on, and they will always adjust the fit as needed. They have a wide selection of frames and lense add-ons, and work with you to meet your budget and requirements. Mayra always is extremely helpful with helping me choose the perfect frames.

I have been coming to Infocus Eyecare for at least 5 years. I have never been disappointed. This last time, I worked with Babi to purchase new glasses and sunglasses. She is amazing. She is welcoming, warm, honest, and hardworking. I recommend purchasing glasses here. They took my insurance as well.

I am reluctant to do things local BUT I gave it a shot & the staff here are so nice, helpful, professional. The wait is hit or miss…..bring a book & chill. Myra, Crystal, Lyesha (I probably misspelled her name) assisted me & were great. We had a rush order & Myra made sure we got our glasses on time. Dr Buck was thorough, straight to the point & polite. I’d come back & I recommend

If I was just scoring for Dr. Wong I would rate a five. She is amazing, friendly, educative and nice to work with. I have 3 kids and she juggles our rambunctious family quickly and pleasantly. The 3 is for the wait time which is absolutely too long. Every time I come I wait 2 hrs minimum for a 15 min assessment. Some major changes need to be made to the appointment system.