I walked to five different places, and I finally found this gem. Not only did I have the garden omelet with added bacon and peppers, I also had a hot pumpkin spice coffee. I didn't even need any creamer. Okay, I did put three packets of sugar. But still! Customer service was superb. There are so many different options. If I lived in the area, this would be a go-to spot. If you're getting off the subway, check this place out. You will not regret it, I promise. Go above and beyond for your customers, and they will do the same!
New York City Bagel & Coffee House is a great spot with a couple of caveats. The bagels are truly exceptional — fresh, chewy, perfectly baked, and easily some of the best around. The service is consistently good too, with staff who are friendly and keep things moving smoothly even during busy hours.
The only downside is the coffee. Unfortunately, it tastes burned and doesn’t match the quality of the food. If they improved that, the experience would be close to perfect.
Overall, fantastic bagels and solid service make it worth a visit — just maybe skip the coffee.
Delicious bagel sandwiches and pastries! I've been coming here for years (23rd Street Astoria). The service is uptight... definitely could be friendlier. They waste a lot of bags and napkins on orders that are to stay... please offer trays or plates for in house dining. Please turn up the heat... it is chilly inside! Otherwise this is my favorite bagel place in Queens. Two thumbs up!
Food was great and the cashier Josue was so sweet and considerate. However the shop was absolutely boiling. All the workers were sweating through their shirts and visibly affected by the heat. Even when it was 70 degrees outside, indoors was uncomfortable to stay in. Please fix the A/C’s or install some fans.
The food is great but unfortunately the place has no AC right now and I didn’t see anyone fixing it. I hope the owners can fix this ASAP for the sake of the employees during this heatwave. How can somebody operate making bagels in the midst of all of this heat. Not right for the employees!!!
AA AAug 2025 · Google
★★★★★Great service and amazing bagels. The staff member accepted my request for 2 cream cheese options on the same bagel. Unfortunately my order was slightly wrong but the staff member quickly made us a new one at no charge. We really enjoyed our last bagel in NYC - thanks for the memories. Highly recommend this busy store.
Local bagel spot in the neighborhood that has so many different bagel an cream cheese options you might need a few mins to decide. I only took off 1 star because I order the same iced coffee with Hazelnut an the waitress that made it on Saturday the coffee was just how I liked it, but on Sunday a different person made it ans I had to asked 2 times for more hazelnut flavoring. Overall great breakfast bagel and coffee spot on the weekends. They do have outdoor seating an it's both kid friendly and pet friendly. They do have a water bowl for the dogs here. Best part is the bagels are always fresh, they're huge and if there is a line here it moves pretty fast. Snagging a table on a busy weekend can be a challenge too! I'll be back ❤️
ΝΝ PJul 2025 · Google
★★★★★One of the best bagel places in Astoria. Amazing coffee. Amazing bagels. The service is excellent. Super polite and friendly people. They even gave us a free muffin, something that rarely happens in the US !! 😜