Flip Out Brent Cross

​Extremely disappointed with our visit to Flip Out Brent Cross. We paid £89 for a 2-hour session, and it was a total waste of money. ​The Google photos are completely misleading and appear to be from 3 years ago( confirmed by staff)—the current reality is a facility that is poorly maintained and under-equipped. ​The main issues: ​Broken Attractions: The Battle Cannons were not working, and the Drift Trikes were completely out of use. These were major reasons we booked, yet no warning was given. ​Severe Under-capacity: There were only 4 donuts available for the Donut Slide for roughly 70-100 children. ​Hygiene: The toilets were in a terrible state and smelled significantly. For a place catering to families, this is unacceptable. ​For the price they charge, you expect a premium experience with working facilities. Instead, we got a crowded, run-down hall with half the activities closed. Save your money and go elsewhere until they actually invest in maintenance.

The place is fun the staff is lovely, however there is serious hygiene issues! The green carpet is absolutely filthy with visible stains all over the stairs are covered with grime some of the play area are full of dust which hasn’t been cleaned for years!

My toddler enjoyed the stay and play session here but definitely not worth the usual full price. Aisha was also nice and welcoming to us and the girl at reception. However, We came at opening time and the place was really dirty. There were sweets, coins, old socks, bottles all over the place. The toilets were also very unhygienic and no soap left, when we were the first one in there which means wasn’t cleaned from the day before… also a lot of the equipment wasn’t working, also chairs left on tables in cafe

Had such a fantastic experience! Brought a group of four boys for a 2-hour session, and they had an absolute blast from start to finish. A huge shoutout to Abdi at the Brent Cross location—he was incredibly engaging, friendly, and went out of his way to make the session extra special. Customer service like his makes all the difference. Highly recommend

Great customer service by Maya! Came here with my brothers for his birthday and his friends. They all enjoyed & had a lot of fun. Soo many different activities for kids and huge feast menu and good quality food! Maya was so helpful and kind. Her service was amazing. With all enquires we had Maya helped ensure the day we had was great!

Had a great time at Flip Out! Jumping around made me feel like a kid again, it was so much fun! Big shoutout to Farhan for being so attentive and making sure the kids followed all the safety rules throughout the experience. His presence made it even more enjoyable and stress-free. We’ll definitely be back!

​Extremely disappointed with our visit to Flip Out Brent Cross. We paid for a 2-hour session, and it was a total waste of money. The website is completely misleading and half it was closed. ​The Battle Cannons were not working and kept spraying a sticky substance from the pressure mechanism in the seating area upstairs. The Drift Trikes only had one bike and the screws fell out when one of my nephews was riding it . The inflatables were out of action. The toilets were poorly maintained and not fit for human use. Ordered a chicken burger and it took 40mins. We certainly won’t be back and will tell others to avoid like the plague, I had three very disappointed nephews.

Great customer service by Renee! Came here with my brothers for his birthday and his friends. They all enjoyed & had a lot of fun. Soo many different activities for kids and massive feast menu and good quality food!